PRIVACY
Updated: 1 January 2026 PDPA Malaysia Compliant

Hari2cuci Privacy Policy – Personal Data Protection for Malaysian Users

At hari2cuci, your privacy is not merely a legal obligation — it is a responsibility we take seriously. This document clearly explains how we collect, use, store, and protect your personal information in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).

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Full Protection
SSL 256-bit Encryption

PDPA 2010 Compliant
Data is not sold to
third parties for marketing
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Malaysian PDPA Compliance

All of hari2cuci's data collection and processing practices are in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). You have the right to know, access, and correct your data at any time.

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Bank-Grade Encryption

All data transmitted between your device and hari2cuci's servers is protected with SSL 256-bit encryption — the same level of security used by Maybank2u and CIMB Clicks.

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No Data Selling

Hari2cuci has never sold, rented, or shared your personal data with third parties for marketing purposes, and never will. Your data belongs to you — we are merely its custodian.

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Full Transparency

We clearly explain in plain language what data we collect, why it is collected, how long it is retained, and who can access it. No hidden terms.

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You're in Control

You have full control over your personal data — including the right to access, correct, and request deletion of your data from hari2cuci's systems through a straightforward process.

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Data Breach Notification

In the event of a data breach that may affect your information, hari2cuci is committed to notifying you within 72 hours and taking immediate action to protect your account.

1Introduction

hari2cuci ("we", "Company", "platform") takes the security and confidentiality of your personal information seriously. This Privacy Policy explains in detail how we handle personal data collected from users of the hari2cuci platform — including the website, mobile app, and all related services.

This policy has been drafted in accordance with Personal Data Protection Act 2010 (PDPA) Malaysia and international data protection standards. By using the hari2cuci platform, you agree to the terms set out in this Privacy Policy.

We understand that Malaysian users are increasingly aware of their privacy rights in the digital age. Hari2cuci is committed to acting responsibly and transparently in all matters relating to your personal data. If you have any questions or concerns after reading this document, our Data Protection Officer team is ready to assist.

Note: This Privacy Policy should be read together with Terms & Conditions hari2cuci. In the event of any conflict between the two documents, the Privacy Policy shall prevail with respect to data protection matters.

2Personal Data We Collect

Hari2cuci collects your personal data through two primary methods: directly when you interact with our platform, and automatically as you browse our website or use our app.

2.1 Data You Provide Directly

  • Identity information: Full name as shown on your MyKad or passport, date of birth, gender, and identification number.
  • Contact information: Email address, Malaysian phone number, and residential address.
  • Account information: Username, password (stored in hashed form), and security questions.
  • Verification documents: A copy of your MyKad, passport, or proof-of-address document for the KYC (Know Your Customer) process.
  • Financial information: eWallet account numbers (Touch 'n Go, GrabPay, DuitNow) or bank account numbers for deposit and withdrawal purposes. hari2cuci does not store credit or debit card information.
  • Communication: Records of correspondence between you and the hari2cuci customer support team, including live chat transcripts and emails.

2.2 Automatically Collected Data

  • Server log data: IP address, browser type, operating system, and URLs of pages visited.
  • Device data: Device type, unique device identifier, and application version in use.
  • Gaming data: Betting records, games played, wins, and losses.
  • Location data: Geographic location based on IP address (for regional eligibility verification).
  • Cookie data: Information collected through cookies and other tracking technologies — see Section 6 for more details.
Data Category Example Information Collection Methods
Identity Full Name, MyKad, Date of Birth Registration form
Contact Email, Phone Number Registration & profile updates
Financial EWallet / Bank Account Deposit & withdrawal process
Technical IP Address, Device Type Automatically during use
Transactions Betting Records, Payment History In-platform activity

3How We Use Your Data

Hari2cuci uses your personal data only for legitimate, specific purposes that are directly related to the provision of our services. We will not process your data beyond the purposes stated below.

  • Service provision: Manage your account, process deposits and withdrawals via Touch 'n Go, DuitNow, GrabPay, and FPX, and enable access to all hari2cuci games.
  • Identity verification (KYC): Comply with legal requirements related to anti-money laundering and age verification to ensure the platform is not accessed by underage users.
  • Account security: Detect and prevent fraud, unauthorised activity, and unauthorised access to your account.
  • Legal compliance: To fulfil reporting obligations required under Malaysian law, including requirements from relevant authorities.
  • Service improvement: Analysing platform usage patterns (in aggregate and anonymised form) to improve the hari2cuci user experience.
  • Communication: Sending transaction notifications, security updates, and important information about your account.
  • Marketing (with consent): Sending promotional offers and bonus information from hari2cuci — only to users who have opted in to receive marketing communications.

Key Principles: hari2cuci adheres to the principle of data minimisation — we only collect data that is strictly necessary for the stated purposes. We do not collect data "just in case" or for undefined purposes.

4Sharing & Disclosing Data

Hari2cuci does not sell or rent your personal data to any third party for marketing purposes. However, in certain circumstances, we may need to share some of your information with the following parties:

4.1 Trusted Service Providers

We work with carefully selected third-party service providers to support platform operations — including payment gateway providers (Touch 'n Go, GrabPay, DuitNow, Boost, ShopeePay, Maybank2u, CIMB Clicks), gaming software providers, and cloud computing services. All such providers are bound by strict data protection agreements and are only permitted to use your data for purposes we have specified.

4.2 Legal Requirements

Hari2cuci may disclose your personal data to the relevant authorities when required by Malaysian law, court order, or valid legal process. This includes investigations related to fraud, money laundering, or other financial crimes.

4.3 Business Transfer

Should hari2cuci be involved in any merger, acquisition, or asset transfer, user data may be transferred as part of the business assets. Users will be notified in advance before their data becomes subject to a different privacy policy.

5Data Security

Hari2cuci continuously invests in cybersecurity infrastructure to protect your personal data. Our security measures include:

  • 256-bit SSL/TLS Encryption for all data transmitted between your browser and hari2cuci's servers.
  • Hashed password storage using the bcrypt algorithm — your actual password is never stored in plain text.
  • Two-factor authentication (2FA) available for all accounts as an additional layer of security.
  • 24/7 Monitoring by the cybersecurity team to detect suspicious activity.
  • Penetration testing conducted regularly by independent security firms to identify and patch vulnerabilities.
  • Strict internal access controls — only authorised personnel may access user data, and every instance of access is logged for audit purposes.

While we take all reasonable steps to protect your data, no system can guarantee absolute security. You also play an important role — please ensure your hari2cuci account password is strong and unique, and never share it with anyone.

6Cookies & Tracking Technologies

Hari2cuci uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.

6.1 Types of Cookies Used

  • Essential Cookies: Required for core platform functionality — such as maintaining your login session and processing transactions. These cookies cannot be disabled without affecting platform functionality.
  • Performance Cookies: Collecting information on how you use the platform (e.g. most frequently visited pages) to help us improve our services. All data is collected anonymously.
  • Functional Cookies: Remembering your preferences such as interface language and display settings to provide a more personalised experience.
  • Marketing Cookies: Used to display relevant advertisements and measure the effectiveness of hari2cuci marketing campaigns. Activated only with your consent.

6.2 Managing Cookies

You can manage or disable cookies through your browser settings. However, disabling essential cookies may affect the functionality of the hari2cuci platform. For more information on how to manage cookies in your specific browser, please refer to your browser's documentation.

7Data Retention Period

Hari2cuci retains your personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy or as required by Malaysian law.

Data Type Retention Period Reason
Active Account Information For the duration of the active account Service provision
Financial Transaction Records 7 years after transaction PDPA & AMLA legal requirements
KYC Documents 5 years after account closure Anti-money laundering requirements
Communication Logs 2 years Dispute resolution
Technical Log Data 90 days Security & troubleshooting

Once the retention period has lapsed, your data will be securely deleted or fully anonymised. The deletion process uses methods that ensure data cannot be recovered.

8Your Rights as a Data Subject

Under Malaysia's PDPA, you have a range of rights regarding the personal data we hold about you. hari2cuci is committed to making it easy for you to exercise these rights:

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Right of Access

Request a copy of the personal data we hold about you in a readily readable format.

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Right to Rectification

Request a correction if the personal data we hold about you is inaccurate or out of date.

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Right to Erasure

Request the deletion of your data in certain circumstances, subject to our legal obligations.

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Right to Object

Object to the processing of your data for direct marketing purposes at any time.

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Right to Data Portability

Request a portable copy of your data in a reusable format for transfer to another service.

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Right to Restrict Processing

Request that we restrict how we process your data under certain circumstances as defined by law.

To exercise any of the rights above, please contact hari2cuci's Data Protection Officer by email at privacy@hari2cuci.bet or via live chat within the platform. We will respond to your request within 14 business days.

9Child Data Protection

The hari2cuci platform is strictly for individuals aged 18 and above. We do not knowingly collect or process personal data from individuals under the age of 18.

Should hari2cuci discover that personal data of a minor has been collected inadvertently, we will take immediate steps to delete that data and close the account in question.

If you believe that a minor has registered on the hari2cuci platform, please contact us immediately at support@hari2cuci.bet so that we can take the appropriate action.

Parents and guardians: Please monitor your children's internet usage. Hari2cuci is fully committed to online child protection and will not tolerate any violations related to the safety of minors.

10Privacy Policy Amendments

Hari2cuci reserves the right to update this Privacy Policy from time to time to reflect changes in legislation, technology, or our business practices. Any material amendments will be communicated to you via:

  • In-platform notifications on hari2cuci while you are logged in.
  • To the email address registered to your account.
  • Updating the "Updated" date at the top of this page.

Your continued use of the hari2cuci platform after any amendments take effect will be considered acceptance of the revised Privacy Policy. We encourage you to review this page periodically.

11Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or the way hari2cuci handles your personal data, please reach out to us through the following channels:

  • Data Protection Officer Email: privacy@hari2cuci.bet
  • General Customer Service Email: support@hari2cuci.bet
  • Live Chat: Available 24/7 via the chat icon at the bottom of the platform.

We are committed to addressing all privacy-related enquiries seriously and within a reasonable timeframe. If you are not satisfied with our response, you have the right to lodge a complaint with the Personal Data Protection Commissioner of Malaysia (PDPD).

Response Time: hari2cuci is committed to responding to all privacy-related enquiries within 14 working days. For urgent data security complaints, we aim to provide an initial response within 24 hours.

Hari2cuci Data Protection Commitment

Hari2cuci fully complies with Malaysia's Personal Data Protection Act 2010 (PDPA). To learn more about your rights, please refer to Terms & Conditions and Responsible Gaming us. This platform is intended for individuals aged 18 and above only.

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